Mobile applications are beginning to play a major role in commerce
Mobile wallets may soon be in a position to replace their traditional counterparts. Mobile technology is becoming an increasingly integral part of society, and many people are beginning to rely on their smartphones and tablets in their daily lives. This means that mobile devices are becoming repositories of consumer information, including financial data. These devices are also storing information coming from businesses, such as digital coupons and other such offers from retailers and other organizations.
Mobile wallet applications are becoming more common among consumers of all kinds
Mobile wallets are simple applications that are designed to store financial information, making it easier for consumers to purchase products online and at physical stores from their mobile devices. These applications have become somewhat popular among consumers, but no single application has managed to win the favor of the majority of people in any given demographic. Consumers favor moving from one application to the next, making use of multiple apps that suit their needs effectively at any given moment. Some, however, have settled on the apps that they find most useful, keen to make use of these mobile wallets more than they use traditional forms of currency and credit cards.
Starbucks shows off how mobile apps can be used to generate more commerce activity
Starbucks is, perhaps, one of the best examples of the success that a company can find in engaging mobile consumers with wallet applications. Approximately 14% of all transactions made at Starbucks stores come from mobile devices, according to the company’s CEO, Howard Schultz. These transactions are coming from the company’s own mobile application, which is designed to facilitate mobile payments.
Some companies are having trouble finding a foothold in mobile commerce with their own wallet applications
Other companies working to find success in the mobile commerce space have had trouble finding traction with their mobile wallet applications. Google is one such company. In the early days of Google Wallet, the platform was crippled by security issues that drove consumers to use other applications. Other organizations have faced similar problems, as well.
Although you cannot completely do away from your leather billfold, but this new technology called mobile wallet is gradually invading on your leather wallet. Well, one good thing that it is doing is saving paper and conserving environment.
MasterCard is the one of the companies that is doing well in mobile wallet market.
It has a belief which wants the world to look beyond cash. Recently it has upgraded the shopping experience with new innovations to Mobile Wallet Technology. It has added new service called ShopThis! This will help customers to leverage this new market. Well, it is a good option as world is getting more aware and inclined towards digital payment services.
Digital Wallet is all set to for transforming natural way of transaction. Mobile Commerce is claimed to be the largest growing sector by 2020. Mobile ticketing and mobile money transfer will follow. The main reason behind this growth is increasing use of mobile payment services. But still a large chunk of population prefers traditional Cash and Card payment. One major reason according to AMR report is Security concern among them with technological infancy. A recent report published by Allied Market Research projects that the market for Global Mobile Wallet will reach $5,250 billion by 2020 at CAGR of 127.5%.
Mobile Wallet has really transformed shopping experience of many consumers with its enhanced and astounding features.
It has brought the physical and digital market virtually at one place. Looking at its potential, many telecom companies are coming together to innovate and give a better product. This will act as a catalyst for market growth. PayPal has emerged as best player in Mobile Wallet solutions. As per survey by Forrester to 4000 consumers, PayPal got 38% of vote while Amazon followed it with 35% of vote. Google is the biggest player in NFC (Near Field Communication) mobile technology with the launch of mobile wallet technology in 2011.
Application, Mode of Payment and Stakeholders are there segments that form Mobile Wallet market.
Application segment is further divided as Mobile commerce, Mobile ticketing, Mobile money transfer etc while Mode of payment segment is comprised of NFC and remote payment. Stakeholder’s segment includes Service providers, Handset manufacturers, Mobile operators, OSS/BSS solutions etc.
Author: Ashish Gedamkar
