A growing number of people looking for a new vehicle are turning to apps to help them buy.
If you’re going to be shopping for a car in the near future, the odds are that if you have a smartphone or a tablet, you’ll consider using a mobile commerce app to help you to make your decision.
Though consumers have been comfortable with small purchases for a while, larger ones are making headway.
Consumers are becoming increasingly comfortable in using mobile commerce to shop for smaller items such as music and ebook downloads, clothing, and tickets, the bigger ticket purchases have been a tougher go. But it has now reached the point that consumers are using their devices for so many different daily tasks, that they are feeling quite natural in picking up their smartphones and tablets in order to look into more expensive items such as cars.
This willingness to consider mobile commerce for a purchase as big as a car is a massive step in this area.
According to the High Gear Media vice president of product management, Jeff Birkeland, “There’s this huge upheaval in terms of mobile usage and mobile behavior.” Birkeland’s publication is responsible for The Car Connection website as well as its app. He added that “People are looking to not only research cars but actually take action and connect to a dealer and do some business on mobile.”
This indicates that people are now becoming comfortable enough with mobile commerce that they’re not just using it to surf around and find out what’s out there. They’re also using their devices to locate a dealer and complete a number of other actions, from comparing models to researching prices and seeking out deals.
Often, through the use of mobile commerce apps and sites, car shoppers are heading to the dealership already completely informed about what they want and how much it will cost. They are walking onto the sales floor armed with a great deal more information and are better prepared for what is likely to be a very large and potentially emotional purchase, enhancing their overall experience.
Amazon aims to set itself apart in the mobile commerce field
Amazon is beginning to feel the weight of mounting competition in the field of online retail. Competition is beginning to heat up as more companies begin embracing mobile commerce for the sake of consumers that rely heavily on smartphones and tablets. Amazon is among the earliest adopters of mobile commerce as its position as an online retailer made the company well suited to meet the needs of mobile consumers. With competition from other retailers, however, Amazon has moved to set itself apart from other companies and has introduced its own virtual currency.
Amazon Coins could be an effective mobile commerce and loyalty tool
Virtual currency is not particularly popular with consumers. This type of currency is most often seen in the world of gaming, where consumers can purchase and use this currency to unlock additional content in the games they enjoy. In retail, virtual currency is somewhat rare as most retailers are content with handling actual money. Virtual currencies are not typically associated with mobile commerce as these currencies are not often associated with mobile platforms of any kind. Amazon believes that its virtual currency, called Amazon Coins, could be quite effective at capturing the loyalty of consumers, especially those interested in mobile commerce, as these Coins can only be used to purchase products through Amazon.
Coins can be used to purchase products from the Appstore
Those interested in using Amazon’s new currency must first purchase the Coins from the company. For 500 Coins, consumers will have to pay $5. The Coins can be used to purchase anything from the Amazon Appstore and are exclusive to Kindle Fire tablets. As such, the Coins are somewhat exclusive, catering to a niche market comprised of those with Kindle Fire devices. While the Kindle Fire has proven to be very popular, Amazon does not expect that the device is so popular that it would encourage consumers to purchase Coins. So, Amazon has decided to give away its Coins for free.
Amazon gives Coins away for free
This week, Amazon has deposited 500 Coins into the accounts of every Kindle Fire user. Amazon expects that the Coins will be well received among consumers as they can be used to purchase a multitude of applications, mobile games, music, and e-books from the Appstore. Moreover, items purchased using Coins typically receive a 10% discount, making the virtual currency more alluring for Kindle Fire users. Whether the Coins will succeed in helping Amazon establish a stronger presence in mobile commerce has yet to be seen.