Tag: mobile commerce trends

Mobile shopping is changing the entire buying experience

| March 17, 2015

Data from Stastita has revealed that consumers are enjoying m-commerce for a growing number of reasons.

Smartphones have undergone a tremendous evolution over the last few years and this has brought about the rapid creation of mobile shopping trends in which consumers buy products and services over those devices when they may previously have purchased them on desktop computers or in person.

That said, even though m-commerce has not been in existence very long, it has undergone considerable changes.

Retailers are coming to realize that consumers expect mobile shopping options to be available to them as a part of the overall buying experience. Those companies are looking for new ways to optimize their offerings to consumers who use smartphones and tablets, among other devices, so that they can find products, compare, look at pricing and availability, and even make the purchase, itself.

Mobile shopping has been found to be beneficial for shoppers and retailers alike, driving it forward.

Mobile Shopping buying experienceThrough m-commerce, retailers are able to better communicate with shoppers no matter where they are, regardless of whether they are at home, within their own store, or even within the brick and mortar shop of their competition. Consumers are able to more conveniently find the information that they want with regards to a product, including details about its benefits, customer reviews, and prices at various different locations.

Data from Statista has shown that there are some very specific features that consumers enjoy about being able to use mobile commerce to look for and purchase the products and services they want. They include the following:

• 59 percent appreciate the ability to shop regardless of where they are
• 47 percent like to be able to compare product prices while they are in a store
• 33 percent like the speed of mobile shopping
• 25 percent like being able to access retailer websites
• 21 percent like to use apps to shop
• 20 percent like to receive mobile marketing such as digital offers and vouchers
• 12 percent like online payments solutions
• 10 percent liked the discretion
• 9 percent enjoy the ability to pay with their devices while in store

Mobile commerce in Russia parallels that of Western Europe

| February 25, 2015

The results of a PayPal study are suggesting that people are smartphone shopping trends are quite similar.

PayPal, the online payments giant, has released the results of a recent study on mobile commerce, which showed that the use of smartphones and tablets for shopping in Russia is almost popular as this trend in Europe.

The results of the study were put out in a PayPal press release which compared the mobile shopping trends.

According to the head of PayPal Russia, Vladimir Malyugin, “Russian internet users are no different from other consumers in the major e-commerce markets, and they are increasingly using [mobile devices] to purchase goods and make payments — it’s faster and more convenient.” The survey was conducted in conjunction with Ipsos, a market research service. It looked into the behaviors of 17,500 consumers throughout 22 different countries, in terms of their shopping behaviors. Among those respondents were 793 people who resided in Russia, as of October of last year.

The research found that mobile commerce was used by Russians for an average of 2.6 purchses per month.

Study for Mobile CommerceIn Western Europe, the average number of purchases per month was quite similar, at three. When it came to sales completed specifically by way of tablets, Western Europe was only just slightly ahead of Russia, at 2.4 sales per month, compared to 2.38 sales per month, respectively, said the report.

Furthermore, the users of mobile devices in Russia were willing to purchase a broader range of different types of product and service when using those gadgets. Among smartphone owners, 25 percent said that they would be willing to purchase something within a brick and mortar store through the use of their device. Another 22 percent said that they would be willing to make reservations, or that they would order a meal ahead of their arrival, through their smartphone.

As a part of the mobile commerce trend as a whole, using smartphones to complete payments transactions was also appealing to many Russians. In 2010, mobile payments represented only 1 percent of the full e-commerce market in the country, whereas last year, that figure had made it to 20 percent, said the report.