Tag: mobile commerce trends

Retailers are becoming more mobile-centric as a result of emerging trends

New trends are emerging in the United Kingdom digital commerce space. A growing number of retailers are beginning to focus their efforts in the online world, finding ways to make the shopping experience more convenient for consumers. As such, they have begun embracing mobile payments, which allow consumers to make purchasing from their mobile devices in physical stores and online. This move toward mobile-centric commerce is being encouraged by consumers that are beginning to rely on their smartphones and tablets more in daily life.

E-money is beginning to bring more convenience to the world of commerce

As consumers begin to base more of their lives on mobile technology, they are looking for ways to make their shopping experiences more convenient. This has lead to the emergence of e-money, which is the digital representation of their funds. For some, using electronic money is considered safer and faster than using physical forms of payment. Digital currency is also more easily managed by some consumers, which makes it a more attractive option than physical currencies. E-money is becoming particularly popular among those that favor mobile payments.

Biometric technology could help mobile payments thrive

Biometric technology is also becoming more popular in the United Kingdom and the rest of Europe. A recent survey from WorldPay suggests that 49% of European consumers are willing to participate in mobile transactions that are protected by biometric technology. This technology allows consumers to authenticate a transaction using their fingerprints or other biologic information, such as their voice. A growing number of retailers and banks in the United Kingdom are beginning to embrace this technology because of the security it can bring to the mobile payments space.

UK retailers want to mimic the mobile success of their US counterparts

These trends are likely to bolster the attractiveness of mobile payments in the United Kingdom. Many retailers in the UK have taken note of the success that their counterparts in the United States have found in their mobile efforts. Many of these retailers are following the example of those in the United States, making efforts to become more mobile-friendly.

Brick and mortar stores had been feeling threatened by smartphone shoppers, but that may not be the case.

As mobile commerce has been picking up at a substantial rate, retailers in brick and mortar locations have been concerned that consumers may begin to be lured online by the ability to shop for a better deal, no matter where they are, instead of heading out to real world stores.

A recent study has shown that shoppers are returning to stores on an increasing basis, to shop in person.

This trend has shown itself in the research of several companies that have been looking into mobile commerce, including Telefonica SA, Tumblr, and Yahoo Inc. This was announced at the Digital Life Design conference that was recently held in Munich, Germany. Though the last few years have shown a greater growth in online shopping than at in-store locations, the mall is beginning to take hold of some of its former share, according to the researcher, Euromonitor’s data.

Many in the industry feel that as popular as mobile commerce may be, real life interaction has been missed.

According to the Tumblr head of creative strategy, David Hayes, “People are craving real-life interaction for shopping.” Hayes stated that he has worked with Levi Strauss & Co., and Gap Inc. in order to encourage consumers to attend events such as promotional parties and music performances being held in stores. He added that “There’s a trend going from URL to ‘IRL’ – ‘in real life’.”

While online and mobile commerce have been turning companies such as Alibaba and Amazon into massive giants that would seem to be virtually unstoppable, some brick and mortar retailers are discovering that the hands-on experience and in-person interaction that they have to offer customers has been giving them an advantage that has been enough to bring people back. The revenue generated through in-store experience is, according to Euromonitor data, going to grow to 4.9 percent by 2019. Comparatively, that figure had been 1.6 percent in 2013, while the growth of online sales is supposed to slow down to 12 percent by 2019 from having been 21 percent in 2013.