Tag: mobile payments

Instant mobile payments service lets UK Companies pay customers via phone numbers

UK companies will soon receive m-payments platform which sends payments instantly via Pingit or Paym.

British multinational banking and financial service company, Barclays, has teamed up with digital banking solutions provider, Bottomline Technologies, to offer UK businesses an instant mobile payments platform that will enable businesses to send payments fast and directly to customers via their mobile phone number. The platform is Bottomline Technologies’ C-Series payments processing module and will enable payments to be sent through Barclays’ Pingit mobile app or the Barclays-supported Paym mobile payment platform.

The transactions can be made without requiring the bank account details of consumers.

The businesses that use the service – companies ranging from utilities to insurers – will be able to make instant mobile payments, which also includes refunds, directly to consumers with just their phone numbers. No bank account details are needed.

Barclays Bank - Instant Moble Payments ServiceWith the service, consumers can make payments nearly immediately via their mobile phone, whether it’s to pay a gas bill or for travel fares. On the flip side, businesses can pay their customers without having to handle the sensitive bank account details, reported The Financial Times.

To use the instant mobile payments service, consumers and companies must be registered with Paym or Pignit.

In order to use the service, consumers and companies must be registered with either Paym or Pingit. That said, recipients who want to receive a payment through their phone number do not have to bank with Barclays, nor do they need to have a smartphone to use Pignit.

Furthermore, according to Bottomline, “If a recipient wants to receive a payment via their phone number but is not registered to either service, they will receive an SMS inviting them to register to Pingit within five days.”

That said, for businesses, the service does require a Barclays Corporate UK bank account.

Combined, both Pignit and Paym cover more than five million accounts in the UK. Bottomline stated that “There are already over 3 million phone numbers registered with Pingit and over 3 million registered with Paym.”

Pingit managing director, Darren Foulds, commented on the instant mobile payments platform saying that it is a payment solution that will offer additional security as well as faster speed and convenience for companies and their customers.

M-payments have yet to take off in the travel sector

Airlines see a mere 13% of volume on mobile devices according to new report.

A recent report from Netherlands-based global multichannel payment company Adyen revealed that travel made up 15.5% of mobile transactions on its global payments network in Q1 2016. While m-payments made up 32% of overall online payments in this year’s first quarter, in the travel sector, the share plummets to 15%. According to Adyen, these findings show that there is opportunity to extend the reach of smartphones and tablets in the travel industry.

Compared to other industries, the travel sector sees significantly fewer mobile transactions.

The report – Mobile Payments Index 2016: Travel Edition – shows that while accommodation services see 17% of volume on mobile devices, airlines see only 13%. Also, tablets are the preferred choice among mobile devices when it comes to booking in the travel industry.

m-payments travel industryPresident of North America at Adyen, Kamran Zaki, stated that the travel sector is seeing notably fewer browser-based payments happen on mobile compared to other industries. Zaki added that “an average of only 15 percent of online payments take place on a mobile device, compared to over 30 percent across all verticals” among airline and accommodation merchants on the Adyen platform.

However, airlines investing in mobile offerings are seeing higher m-payments activity.

Even though only 13% of transactions for airlines are occurring on mobile, Adyen’s report also pointed out that the airlines investing in their mobile offerings are actually seeing higher than average activity in regard to mobile payments.

For instance, European airline Transavia has a share of mobile payments that is 65% higher than the average.

Adyen CCO Roelant Prins said “We are moving to a future where many loyal travel industry customers will make their entire journey in-app, from initial booking to final checkout, with payments as a key step in that journey.” He added that aside from in-app, travel merchants who invest in optimized experiences for web browsers across key types of devices are already seeing a significant increase in their mobile transaction volume.

Adyen believes that the travel industry has more opportunity to take a larger share of m-payments by branching into other mobile services like smartphone check-in among other convenient customer services.