Tag: mobile shopping

Consumer mobile commerce behaviors change throughout Europe

Smartphone based shopping habits differ from one country to the next, according to a study across 11 markets.

German affiliate marketing network, Zanox, has conducted a data analysis across the 11 international primarily European markets in which it functions, in order to understand the mobile commerce behaviors of the people who live there.

What it determined was that there is actually quite a difference in the way m-commerce is used.

When looking at these habits from one country to the next, consumers use mobile commerce as a different part of their shopping behaviors. What the study revealed was that the United Kingdom and many of the Nordic countries use this technology the most frequently, while Switzerland records the smallest number of mobile transactions. That said, at the same time, Switzerland produces the highest average order value, particularly when it comes to the online travel industry.

This mobile commerce data was released as a part of the Zanox mobile Performance Barometer bi-annual report.

Mobile Commerce Behaviors in EuropeThe markets that were included within this report were the United Kingdom, Spain, Austria, Switzerland, Eastern Europe, Benelux, Italy, the Nordic countries, Germany and France.

There were some notable differences that were found to occur from one country or market to the next. For instance, in Spain, there is a traditional summer break that spans from July through September which affected consumer behaviors. During that same span of time, Italy saw a doubling of its transactions when compared to the activity they registered in March.

The periods in which countries traditionally take extended breaks and holidays were also those in which there were the strongest travel bookings made over mobile shopping channels. The increase in mobile sales was comparable in France and Eastern Europe, as they both reached a peak near the end of the year.

That said, throughout all the mobile commerce markets included in this study, there was a notable increase recorded. The boost in growth rates revealed that there has yet to be a maturation of the smartphone based shopping experience and that it continues to steadily develop, said the report that Zanox issued on its findings for the last half year.

Facebook Messenger may soon become a mobile payments platform

Code discovered in Messenger app hints at mobile commerce functionality

Facebook Messenger may soon become a hub for mobile payments. Code hidden within the application itself hints that Facebook may choose to make the app a mobile commerce tool, contrary to what the company had said in the past. Facebook has shown strong interest in mobile commerce, but had not intended to make the Messenger app into a new payment platform, opting instead to focus on other solutions. This may be changing, however, as Facebook begins to feel the need to compete with other companies in the mobile commerce space.

Facebook had been relatively disinterested in mobile payments in the past

Mark Zuckerberg, founder of Facebook, had claimed that the company was not looking to break into the mobile commerce space in any considerable way. This is contrary to what the company has been dowing in the recent past, however, as Facebook has been making it possible for businesses to connect with consumers more dynamically and making it easier for consumers to purchase products online. Like other companies, Facebook has shown interest in the concept of social commerce, which involves consumers using social media sites to shop for and purchase products.

Social media companies are becoming more involved in mobile commerce

Facebook Mobile PaymentsThe company is not the only one within the social media space that is interested in mobile payments. Twitter, Pinterest, and several other companies have also begun breaking into the mobile commerce market. This market is quite competitive due to the numerous companies that have broken into the sector. Retailers are becoming very eager to embrace mobile shoppers, however, which is forcing social media companies to support mobile payments in order to better serve retailers using their services.

New features may be coming to Facebook Messenger

There are other features coming to Facebook Messenger as well, including a feature that could allow consumers to have “secret conversations.” This could operate in the same way as the “incognito” mode on web browsers, which prevents them from recording browsing history. Facebook has not yet commented on the discovery of the code within the Messenger app, but it may indicate that the company is beginning to grow more aggressive in the mobile commerce space.